Customizing Microsoft Dynamics CRM

The main topics discussed:

  • Customizing Fields
  • Customizing Forms
  • Customizing Entities
  • Customizing Views/Charts/Dashboards

Here are specific questions that are answered in this course:

How do I create solutions that you can export to Dynamics CRM and allow them to be customized further as needed?

When creating a form how do we program which address gets generated?

What web resources do I have available to me?

How does auditing work in Dynamics CRM?

How do I create a protected field?

How do I remove icons from "My Work"?

How to do I inactivate email templates?