Microsoft Dynamics CRM

Customizing Dynamics CRM: Part 1 (CRM105)

[Estimate Time: 30 mins] This course is for those are new to Dynamics CRM and is responsible for the customization and upkeep of their organization's CRM environment.

In this session, we will discuss the considerations you should make as you begin designing your CRM. You will be provided with a behind the scenes look at the Customizations area. The different components which make up an entity and how you interact with each of them will be the primary focus. The session will wrap-up with a sneak peek at customizations in action.
  • Welcome
  • Customizing Dynamics CRM: Part 1
  • Feedback
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever