Dynamics 365 for Sales

Manage opportunities with Dynamics 365 Sales (SALES101)


Description
[Estimated Time: 45 mins]
The opportunity management capabilities in Microsoft Dynamics 365 make it easy to manage opportunities and convert more leads. In this module, you'll learn how and when opportunities are used and managed in Dynamics 365. You'll also learn about the options for creating opportunities, their relationships with other records, and how to manage them throughout their lifecycle. By providing a complete view of the customer, Dynamics 365 helps you win more deals.
Content
  • Dynamics 365 opportunity overview
  • Create Dynamics 365 opportunities
  • Account and team selling
  • Opportunity management lifecycle
  • Check Your Knowledge
  • Summary
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever