Dynamics 365 for Sales

Leverage Embedded Intelligence in Dynamics 365 Sales (SALES102)


Description
[Estimated Time: 45 Mins]
It takes time and effort to building a strong, lasting relationship with customers. Account executives must communicate with customers on a regular basis, and they must maintain a complete understanding of who those customers are and what they need. This module focuses on the Embedded Intelligence suite of features in Microsoft Dynamics 365 and how it can help build those relationships.
Content
  • Embedded Intelligence overview
  • Relationship assistant cards
  • Auto Capture
  • Email tracking
  • Check your knowledge
  • Summary
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever